Keeping you informed: FAQ highlights

2025 | 02 | 20

At SuccessFinder, we’re passionate about advancing the conversation around behavioral science and leadership development. In a rapidly evolving field, we’re committed to keeping our partners, clients, and users informed about our latest solutions, research, and methodologies to help you stay ahead.

This FAQ provides clear insights to commonly asked questions to keep you well-informed about how SuccessFinder is shaping the future of leadership development. Have more questions? Reach out.

What are SuccessFinder benchmarks?

Answer: Benchmarks are standard reference points used to compare and evaluate an individual’s scores in a specific context. Representative benchmarks are created by collecting data from a sample of relevant participants. SuccessFinder includes natively hundreds of industry benchmarks, and the ability to generate custom benchmarks to fit your context. These benchmarks assist in interpreting an individual’s results by offering context for comparison.

Why It Matters: Our solutions enable you to confidently predict the potential for success and satisfaction of a candidate or employee at a specific role or leadership level, factoring in the unique role context, as well as your organizational culture and values. Your teams can make more efficient and confident talent decisions, leading to improved selection outcomes, higher performance, reduced turnover, and greater employee satisfaction and engagement.

Learn more about how you can use benchmarks.

Can I customize SuccessFinder benchmarks to meet my company’s needs?

Answer: Yes, SuccessFinder has extensive experience in creating custom benchmarks for roles, levels, job families, and organizational cultures. We offer a spectrum of methodologies, from highly predictive empirical approaches to descriptive/qualitative conceptual ones.

Why It Matters: Our flexible approach allows you to build effective benchmarks, considering your business environment, constraints, and objectives in identifying which behaviors you wish to promote. Our experts are readily available to guide you through this process and recommend the most suitable methodological choices based on your specific needs and context.

Do I need to be SuccessFinder certified to use your products?

Answer: No, SuccessFinder offers scalable and accessible tools to get your team started on their leadership journey, with no training required. SuccessFinder Talent Growth is a self-guided tool that grants your team access to their assessment results at any time and empowers them with actionable insights based on their behavioral preferences.

SuccessFinder certification is required for professionals who intend to use our products to provide more in-depth interpretation and debriefs. Certification is available at three levels:

  • SuccessFinder Certification: Our introductory certification for practitioners who want to learn to analyze an individual’s behavioral profile using SuccessFinder’s competency model and the SuccessFinder Profile Insights report to provide personalized debriefs.
  • SuccessFinder Advanced Certification: For practitioners who want to deepen their understanding of SuccessFinder’s competency-based behavioral science and regularly deliver in-depth debriefs.
  • SuccessFinder Expert Certification: For practitioners looking to explore behavior at the trait-level, receive expert access to SuccessFinder’s platform, and become internal experts within their organizations.

Why It Matters: We believe leadership development starts with self-awareness, and while an assessment can provide a moment of insight, it is critical to empower potential leaders with continuous, and accessible guidance. SuccessFinder Talent Growth allows you to scale your leadership development programs by introducing any employee to their behavioral profile. It prepares your future leaders to receive more individualized coaching from a SuccessFinder certified professional.

Start the journey with SuccessFinder Talent Growth.

Does SuccessFinder offer API for integration?

Answer: Yes, we do! While our solutions are designed to work seamlessly on their own, we understand the importance of flexibility in today’s interconnected ecosystems. Our API allows for smooth integration with your existing tools and platforms, ensuring your team has a cohesive and efficient workflow.

Why It Matters: This capability means you can customize your setup to fit your unique needs while benefiting from our core features and insights. APIs also accelerate the deployment of insights by integrating them directly into your HR ecosystem, enabling employees and HR to access data seamlessly within their existing workflows. This integration streamlines adoption and allows organizations to scale the impact of behavioral insights more efficiently.

How does SuccessFinder ensure the integrity of research and data used to create a psychometric assessment?

Answer: Our methodologies are based on proven evidence-based practices which we developed and validated according to APA’s Standards for Educational and Psychological Testing and SIOP’s Principles for the Validation and User of Personnel Selection Procedures.

Why It Matters: The reliability of the data and research behind our solutions is essential for delivering accurate, actionable insights. By maintaining these standards, we ensure that our clients can make informed, confident decisions that lead to measurable success.

What is the level of quality provided by the SuccessFinder assessment?

Answer: The SuccessFinder assessment uses a unique set of norms that is based on a heterogeneous sample to make sure it is most representative of the general population. The same set of norms is applied regardless of gender, ethnicity, or age. The assessment has high content validity with regards to its use in organizational settings because it was specifically designed to target behavior at work and career interests. Regarding face validity, 94% of respondents evaluated the results as being very to exceptionally accurate.

Why It Matters: This commitment to quality means that when you use our solutions, you can rely on them to be both effective and user-friendly, helping you achieve your leadership development goals with confidence thanks to our reliable and fair data.

How does SuccessFinder mitigate cheating on our assessment?

Answer: We mitigate cheating and social desirability biases through the design of our assessment which uses a forced-choice question format rather that other methods like likert scales. By focusing on behaviors rather than skills or quantitative metrics, we minimize the risk of misreads. Cheating on our assessment would require a participant to change their entire behavioral profile, which is both unlikely, and unsustainable.

Why It Matters: Unlike tests that evaluate job-specific skills or cognitive abilities, our approach targets authentic behavior, which is hard to fake. High accuracy and validity ensure you get a clear picture of participants profiles, even through attempts to “cheat”, which often serve to inform the model with relevant data.

What is the SuccessFinder philosophy on leadership development?

Answer: Leadership excellence starts with understanding behavior. We blend science, strategy, and self-discovery to create tools that help leaders grow, adapt, and thrive in their unique contexts. We don’t see leadership as one-size-fits-all, it’s a dynamic mix of traits and behaviors.

Why It Matters: Leadership growth is a shared journey. With our scalable technology and partner ecosystem, we make leadership excellence accessible to everyone aiming to lead with authenticity and purpose.

Learn more about our leadership development approach.

How does SuccessFinder keep customer data secure?

Answer: SuccessFinder follows industry standards in data security. We’re SOC 2 certified and work closely with our service providers to ensure that customer data remains secure both physically and digitally.

Why It Matters: By their nature psychometric assessments collect personal identifiable information (PII), and this means it is of critical importance the infrastructure holding this data be secure and follow the latest standards of cybersecurity.

We hope this FAQ shed light on SuccessFinder’s solutions and methodologies. If you have additional questions or want to learn more, don’t hesitate to contact us—we’re here to support you!



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